Our Mission
Our mission at Vela Jars is to empower individuals and small businesses to bring their candle-making visions to life. We are committed to providing high-quality, affordable, and versatile empty candle jars that inspire creativity and encourage sustainability. We believe in the power of candle-making to bring joy, comfort, and a sense of accomplishment to people's lives, and we are dedicated to supporting our customers every step of the way. With a focus on eco-friendly packaging and exceptional customer service, we aim to be the go-to source for all things candle-making.
STAINED-GLASS LUXURY CANDLE JAR
Bring that fresh ocean scent into any room with this 10 oz. candle. Whether you’re working in your home office, enjoying game night with friends, or staying in for a movie night, this candle is perfect for any occasion.
TRANSLUCENT CANDLE JAR
Translucent Candle Jar can be a stylish option for house candles, creating wedding favors, and more. These Translucent Candle Jar have a soft Translucent finish and sturdy base for stylish and durable use.
MATTE BLACK CANDLE JAR
Luxurious and Modern style jars with a matte style that creates ambient glowing effects when used for candle making purposes
FAQ'S
What currency are the prices do I see in the site?
All prices are in USD.
I just placed an order, when will it ship?
We try our best to ship items as fast as we can.All orders placed before 1pm Monday-Friday are processed and ship the same day. Orders placed on Fridays after 1pm will be processed and ship the next business day. Orders placed on holidays will be processed and shipped the next business day.
If you have any problem, please email ussupport@velajars.com.
I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % money back guarantee, if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels.
Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.
Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.
I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email atsupport@velajars.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.
WHY US?
-
FAST SHIPPING
We Ship Fast. No Joke. Order Before 2pm M-F (Execept Holidays), Out The Door The Same Day.
-
SECURE PAYMENT
Our Built In Encryption Functionality Allow Us To Transmit Your Information Securely. Your Are 110% Protected.
-
SUPPORT YOU CAN RELY ON
Available When You Need Us
.
.